Privacy policy

PRIVACY POLICY

 

1 - PERSONAL INFORMATION?

1.1  What data do we collect?
 When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, credit card info and email address.

1.2  How do we collect your data?
 We collect your data when you register on our site, place an order, complete a transaction, verify your credit card, arrange for a delivery or return a purchase, or by browsing our website via your browser’s cookies. 
 When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

1.3  How will we use your data?
 We collect this data in order to process your order, manage your account, or send you special offers and news about our products via the newsletter (if applicable).
 Your e-mail adress is used solely for the process of purchasing the product from our site and sending you the confirmation info, e-ticket and information about your purchase.


2 - CONSENT

2.1  How do you get my consent?
 When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
 If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

2.2  How do I withdraw my consent?
 If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] You can expect an answer from us within 2 working days.

2.3  What are your data protection rights?
Every user of our services is entitled to the following:

  • The right to access - You have the right to request of us the copies of your personal data.
  • The right to rectification - You have the right to request from us to correct any personal information you believe is inaccurate, as well as to complete personal information you believe is incomplete.
  • The right to erasure - You have the right to request of us to erase your personal data, under certain conditions.
  • The right to restrict processing - You have the right to request from us to restrict the processing of your personal data, under certain conditions.
  • The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability - You have the right to request of us to move, copy or transfer your personal data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request concerning your data protection rights we have one month to respond to you. Please contact us at our email: [email protected] 


3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Payment: 

Payment is possible with credit card and bank transfer. Credit card transactions are executed in EUR and the expense of card transaction is included in the price. Bank transfers are processed in EUR, AUD, USD depending of the location of deposit. The exchange rate is recalculated by us according to the current rate. Confirmation of purchase is delivered on users email address after purchase is successfully completed: with credit card payment in the moment of automatic charge from users credit card and with bank transfer within 7 working days after the transfer is made. Invoice will be available for download in your personal userspace on website. User is obliged to ensure that his personal data is correct and valid before the order is submitted. Additional complaints will not be accepted.

If you choose a direct payment gateway to complete your purchase, your credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


4 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links to other websites on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


5 - SECURITY 

How do we store your data?
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.


6 - COOKIES

What are cookies and how do we use cookies?
Cookies are usually small text files, given ID tags that are stored on your computer's browser directory. Cookies are created when you use your browser to visit a website that uses cookies to keep track of your movements within the site, help you resume where you left off, remember your registered login, theme  selection, preferences, and other customization functions.

How to manage cookies?
You can set your browser not to accept cookies, and here you can find out how to manage them: http://www.allaboutcookies.org/manage-cookies/. However, in a few cases, some of our website features may not function as a result of this.

Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not:

  •  _cfduid - Cloudflare.com cookie that detect malicious visitors to our websites and minimizes blocking legitimate users.
  • cookieconsent_status - Cookie that tracks if you have agreed on cookie usage on our website. 
  • csrftoken - protection against Cross Site Request Forgeries.
  • sessionid - unique token, sessional, allows us to store information about your session (referrer, landing page, cart, etc).


7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

This privacy policy was last updated on 14 Oct 2019.


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, you can contact us at [email protected]